Max-Win International, Inc. reserves the right to refuse
service to anyone.
All terms are prepaid prior to shipment. Customers have
the right to request net terms but must do so in written form and must provide
a credit reference as well as guaranties as required.
C.O.D. (Company Check/Cashiers Check on Delivery - no
cash*) is accepted but an original copy of said check must be sent via fax
or e-mail for the purpose of check guarantee through Equifax Check Services.
Only then will an order be shipped for C.O.D.
All net term customers must remit payment in a timely
manner in accordance to the terms set forth and agreed upon. Payments 30
days after the due date can and will be charged an interest of 2% and 2%
upon every 30 days hence until the account is brought current.
Should the said account require the services of a Collections
Agency, we reserve the right to charge the cost of collection and any litigation
which may arise from such a process to the account holder or responsible
party.
Return and Exchange Policy
All items must be brought back in their original box,
along with the original packing list (Pink Copy) that is issued to the customer
at the time of sale.
Customers that cannot be send back the items due to factors
such as shipping distance should provide Max-Win International, Inc. with
photos along with written documentation of the problem at hand. A copy of
the original packing list (Pink Copy) will be required in order to claim
any damages.
Should damage be a result of shipping, Max-Win International,
Inc. does not take responsibility for the loss. However, we will assist
the customer in claiming such damage from the shipping/trucking company
that was used for transport. All visible damage to cartons or pallets must
be documented and recorded immediately upon receiving
Max-Win International, Inc. will only provide parts for
products that are damaged as a result of manufacture defects or faulty product.
Exchanges will only be provided should we be unable to procure the proper
part for the product.
There are no refunds.
Max-Win International, Inc. reserves the right to add
an additional 15% restocking fee should any item be found in good working
condition which the customer insists upon returning. The balance will be
kept as store credit for a period of 180 days, after which the customer
forfeits the amount in question.
Shipping Terms
All minimum orders for the following Shipping Terms must
be at least $1,000.00. Due to the recent Ocean Shipping/Longshoreman's dispute,
our shipping rates must be adjusted to reflect a workable and sustainable
rate of discount.
All locations within a 40 mile radius of our location
in Pico Rivera with a minimum of $1,000.00 will be Free Delivery. Date of
delivery will be scheduled depending on volume of traffic in that general
direction. *C.O.D. Cash is acceptable in this shipping zone.
Southern California (Outside 40 Mile Radius)
Minimum $1,000.00
5% Freight Guaranteed
Northern California, Las Vegas
Minimum $1,000.00
10% Freight Guaranteed
Oregon, Washington, Nevada
Minimum $1,000.00
13% Freight Guaranteed
New Mexico, Utah, Arizona
Minimum $1,000.00
15% Freight Guaranteed
Assembled Chairs, Futon Mattresses, Case Goods, Sofas
and other assembled products may reflect a higher rate than advertised up
to 30%.
Shipping guarantees are only valid for prepaid customers.
Max-Win International, Inc. cannot be held responsible for shipment time
as the lowest rate in shipping will always be sought out as the primary
determining factor in choosing a carrier.
Please submit the signed aggrement and your reseller’s
permit along with the order form.
We cannot process orders without first obtaining this information. You can
print this page by pressing the 'print' botton below and fax to 562-949-2038.
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