• Max-Win International, Inc. reserves the right to refuse service to anyone.
• All terms are prepaid prior to shipment. Customers have the right to request net terms but must do so in written form and must provide a credit reference as well as guaranties as required.
• C.O.D. (Company Check/Cashiers Check on Delivery - no cash*) is accepted but an original copy of said check must be sent via fax or e-mail for the purpose of check guarantee through Equifax Check Services. Only then will an order be shipped for C.O.D.
• All net term customers must remit payment in a timely manner in accordance to the terms set forth and agreed upon. Payments 30 days after the due date can and will be charged an interest of 2% and 2% upon every 30 days hence until the account is brought current.
• Should the said account require the services of a Collections Agency, we reserve the right to charge the cost of collection and any litigation which may arise from such a process to the account holder or responsible party.

• All items must be brought back in their original box, along with the original packing list (Pink Copy) that is issued to the customer at the time of sale.
• Customers that cannot be send back the items due to factors such as shipping distance should provide Max-Win International, Inc. with photos along with written documentation of the problem at hand. A copy of the original packing list (Pink Copy) will be required in order to claim any damages.
• Should damage be a result of shipping, Max-Win International, Inc. does not take responsibility for the loss. However, we will assist the customer in claiming such damage from the shipping/trucking company that was used for transport. All visible damage to cartons or pallets must be documented and recorded immediately upon receiving
• Max-Win International, Inc. will only provide parts for products that are damaged as a result of manufacture defects or faulty product. Exchanges will only be provided should we be unable to procure the proper part for the product.
• There are no refunds.
• Max-Win International, Inc. reserves the right to add an additional 15% restocking fee should any item be found in good working condition which the customer insists upon returning. The balance will be kept as store credit for a period of 180 days, after which the customer forfeits the amount in question.

• All minimum orders for the following Shipping Terms must be at least $1,000.00. Due to the recent Ocean Shipping/Longshoreman's dispute, our shipping rates must be adjusted to reflect a workable and sustainable rate of discount.
• All locations within a 40 mile radius of our location in Pico Rivera with a minimum of $1,000.00 will be Free Delivery. Date of delivery will be scheduled depending on volume of traffic in that general direction. *C.O.D. Cash is acceptable in this shipping zone.




• Southern California (Outside 40 Mile Radius)	Minimum $1,000.00	5% Freight Guaranteed
  Northern California, Las Vegas	Minimum $1,000.00	10% Freight Guaranteed
  Oregon, Washington, Nevada	Minimum $1,000.00	13% Freight Guaranteed
  New Mexico, Utah, Arizona	Minimum $1,000.00	15% Freight Guaranteed

  
  
• Assembled Chairs, Futon Mattresses, Case Goods, Sofas and other assembled products may reflect a higher rate than advertised up to 30%.
• Shipping guarantees are only valid for prepaid customers. Max-Win International, Inc. cannot be held responsible for shipment time as the lowest rate in shipping will always be sought out as the primary determining factor in choosing a carrier.

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